Canada Border Services Agency
Government of Canada - Public Safety Canada
- Description
- Provides information and resources about traveling and trading across Canada's borders.
Service offers:
- current border wait times
- information and tips regarding documents required to travel and return
- resources for travelers regarding import and export of goods and items
- estimated duty and taxes for goods imported for personal use
- security information about wanted individuals, reporting suspicious activity, detection tools, and prohibited items
- Eligibility
- Yes, Service targeted to:
- travelers entering and leaving Canada
- Application Process
- Service Access: See below, To access service:
- call for general inquiries or to report suspicious activity
- visit website to find nearest offices and services
- visit website to report suspect border activity
- visit website for information about Advance Declaration, the ArriveCAN app and the web version of the app
- visit website for information about NEXUS membership
Referral Process: No
Waiting Period: Yes,Visit website for border wait times.
- Toll Free
- 1-800-461-9999 (Advance Declaration and ArriveCAN)
- Toll Free
- 1-888-502-9060 (Report suspicious cross border activities)
- Toll Free
- 1-866-496-398 (Alberta Nexus Processing Centre)
- Web Site
- http://www.cbsa-asfc.gc.ca
- ttppost-pvfpostes@cbsa-asfc.gc.ca(NexusProcessingCentre)
- Languages
- English; French
- Fees
- Fee: No
Fee Reduction: N/A
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- June 6, 2024
- Hours of Operation
- Mon08:00 AM to 04:00 PMTue08:00 AM to 04:00 PMWed08:00 AM to 04:00 PMThu08:00 AM to 04:00 PMFri08:00 AM to 04:00 PM
Closed on Federal statutory holidays.
The Alberta Nexus Processing call centre hours of operation are Monday - Friday, 9:00 AM - 5:00 PM.