Voluntary Gambling Self-Exclusion Program

Alberta Gaming, Liquor, and Cannabis

Search Agency Service

Description
Provides a program that allows individuals to self-exclude from all Alberta casinos, racing entertainment centres (RECs) and the gambling opportunities they present.

Service provides:

  • the opportunity to voluntarily exclude yourself from all Alberta casinos and racing entertainment centres (RECs), and the gambling opportunities they present
  • a first step in assisting control of gambling

Participants may choose an exclusion period between 6 months and 3 years. An agreement may not be cancelled or withdrawn from before its expiry date.


Affiliation: Alberta Health Services - Mental Health and Addictions Services
Eligibility
Yes, Service targeted to:
  • problem gamblers
  • or those who feel it is in their best interest not to participate in casino gaming activities
Only the person seeking self-exclusion can sign up for the Self-Exclusion Program.
Application Process
Service Access: Application Required, To access service:
  • visit a GameSense Info Centre and speak with a GameSense advisor
  • ask a security staff at any casino or racing entertainment centre (REC)
  • visit the Alberta Gaming, Liquor, and Cannabis (AGLC) offices in St. Albert or Calgary
  • call or e-mail AGLC Self-Exclusion Program Administration
  • or visit website to find partner organizations also accepting applications
Individuals will be asked to show your government-issued photo identification.
Referral Process: No


Waiting Period: No,
Toll Free
1-844-468-8034 (Self-Exclusion Program Specialist)
Telephone
780-447-7582 (Self-Exclusion Program Specialist)
Telephone
1-866-332-2322 (Alberta Health Services Addiction Helpline)
Web Site
https://aglc.ca/gaming/self-exclusion
Email
se@aglc.ca
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Agency Information
View Agency Profile
Last Verified On
March 4, 2024
Hours of Operation
Mon
08:15 AM to 04:00 PM
Tue
08:15 AM to 04:00 PM
Wed
08:15 AM to 04:00 PM
Thu
08:15 AM to 04:00 PM
Fri
08:15 AM to 04:00 PM

Program hours vary.