Office of the Student Ombuds

University of Alberta


Description
Offers a range of services such as one-on-one consultation for students and support for informal and formal resolutions.

Service provides:

  • information, referrals, advice, and assistance to students on University of Alberta policies and procedures

Includes:

  • assistance regarding academic standing appeals (required to withdraw) and grade appeals
  • impartial, third-party dispute resolution services (including informal restorative practice measures and mediation) regarding conflicts with professors and supervisors; allegations of cheating, plagiarism, and professional practice misconduct; discrimination and harassment; university residence disputes; and intellectual property disputes
  • operating in a confidential, independent, and advisory capacity
  • promoting best practices for diversity, inclusion, accessibility, and equity with a focus on fairness
  • individual and systemic recommendations to help improve students' personal and academic well-being

Affiliation: Partnered with the Association of Canadian College and University Ombudspersons (ACCUO).
Eligibility
Yes, Service targeted to:
  • students at the University of Alberta
Application Process
Service Access: By Appointment, To access service:
  • call or e-mail to make an appointment

Referral Process: No


Waiting Period: No,
Telephone
780-492-4689
Web Site
http://uab.ca/ombuds
Email
ombuds@ualberta.ca
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: Yes -
Other disabled access: Yes - Includes: 
  • ramp access into building
  • elevator access to different floors
  • accessible parking
  • automatic doors
  • accessible washrooms
Topic(s)
Agency Information
View Agency Profile
Last Verified On
December 9, 2022
Address
8900 114 Street
Edmonton, AB, T6G 2J7
Open in Google Maps
Hours of Operation
Mon
08:30 AM to 04:30 PM
Tue
08:30 AM to 04:30 PM
Wed
08:30 AM to 04:30 PM
Thu
08:30 AM to 04:30 PM
Fri
08:30 AM to 04:30 PM

Open 8:00 AM to 4:00 PM Monday to Friday from May 1 to August 31.