Government of Canada

Financial Consumer Agency of Canada


Description
Provides services to ensure federally regulated financial entities comply with consumer protection measures, promotes financial education, and informs consumers of rights and responsibilities.

Service offers:

  • information about filing bank complaints
  • information about financial rights and responsibilities
  • information about money management, debts, borrowing, savings, and investments
  • information about education funding, pensions, and retirement
  • financial tools and calculators
  • Canadian financial literacy programs and resources
  • information for financial consumers and merchants
  • information about frauds and scams
Eligibility
No
Application Process
Service Access: Internet Based ServiceReferral Process: No

Waiting Period: No,
Toll Free
1-866-461-FCAC (3222) (English)
Toll Free
1-866-461-ACFC (2232) (French)
Fax
1-866-814-2224
TTY
1-866-914-6097
Web Site
http://www.fcac-acfc.gc.ca
Languages
French
Fees
Fee: No
Fee Reduction: No
Membership Fee: No
Accessibility
Wheelchair access: Yes - Other disabled access: N/A -
Legal Status
Federal Government
Topic(s)
Last Updated On
March 3, 2020
Hours of Operation
Mon
06:30 AM - 03:00 PM
Tue
06:30 AM - 03:00 PM
Wed
06:30 AM - 03:00 PM
Thu
06:30 AM - 03:00 PM
Fri
06:30 AM - 03:00 PM