- Description
- Provides services to ensure federally regulated financial entities comply with consumer protection measures, promotes financial education, and informs consumers of rights and responsibilities.
Service offers:
- information about filing bank complaints
- information about financial rights and responsibilities
- information about money management, debts, borrowing, savings, and investments
- information about education funding, pensions, and retirement
- financial tools and calculators
- Canadian financial literacy programs and resources
- information for financial consumers and merchants
- information about frauds and scams
- Eligibility
- No
- Application Process
- Service Access: Internet Based Service
Referral Process: No
Waiting Period: No,
- Toll Free
- 1-866-461-FCAC (3222) (English)
- Toll Free
- 1-866-461-ACFC (2232) (French)
- Fax
- 1-866-814-2224
- TTY
- 1-866-914-6097
- Web Site
- http://www.fcac-acfc.gc.ca
- Languages
- French
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Last Verified On
- September 22, 2021
- Hours of Operation
- Mon06:30 AM to 03:00 PMTue06:30 AM to 03:00 PMWed06:30 AM to 03:00 PMThu06:30 AM to 03:00 PMFri06:30 AM to 03:00 PM
Hours converted from Eastern Standard Time to Mountain Standard Time.
