Continuing Care Information and Complaints
Government of Alberta - Ministry of Health
- Description
- Provides information on Alberta's continuing care system.
Service offers:
- information on Alberta's continuing care system and standards
- Alberta Health Services' Continuing Care Facility Directory
- setting standards for continuing care health services and accommodations
- receiving and handling complaints on continuing care facilities
Continuing care settings include:
- home and community care - health and personal care services and supports for clients of all ages, living in their home or other private residential settings
- supportive living accommodations - a type of continuing care accommodation where people can remain as independent as possible in a congregate setting with access to services that meet their changing needs
- continuing care homes - licensed settings that provide 24-hour publicly-funded health and personal care support on-site; includes care homes for people with various levels of medical needs who are unable to remain safely in a supportive living accommodation or at home and people who require specialized end-of-life care
- Eligibility
- No
- Application Process
- Service Access: Telephone Information Line, To access service:
- call or visit website for more information
- visit the Alberta Health Services website to access the Continuing Care Facility Directory
Referral Process: No
Waiting Period: No,
- Toll Free
- 1-888-357-9339 (Complaints)
- Telephone
- 780-644-8428 (Standards and Licensing)
- Toll Free
- 310-0000 then 780-644-8428 (Standards and Licensing)
- Telephone
- 8-1-1 (Health Link - Assessment Requests)
- Fax
- 780-644-8729
- Web Site
- https://www.alberta.ca/continuing-care.aspx
- cclo@gov.ab.ca
- Languages
- English
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: Yes -
Other disabled access: No - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- November 19, 2024
- Address
- 10405 Jasper Avenue
Edmonton, AB, T5J 3N4
Open in Google Maps - Hours of Operation
- Mon08:15 AM to 04:30 PMTue08:15 AM to 04:30 PMWed08:15 AM to 04:30 PMThu08:15 AM to 04:30 PMFri08:15 AM to 04:30 PM
Health Link is a 24 hours, 7 days a week telephone service.