- Description
- Promotes the prevention and reporting of abuse of adult clients who receive publicly funded care or support services.
Service offers:
- promotion of prevention and response to reports of abuse of adult Albertans receiving care or support services from publicly funded service providers
- publicly posted decision summaries on the Government of Alberta website (individually-identifiable health and other personal information are not included)
Service providers include:
- hospitals
- seniors' lodges
- nursing homes
- shelters
- group homes
- addictions and mental health treatment and rehabilitation centres
- some settings funded by the Persons with Developmental Disabilities (PDD) program
- and other supportive living settings
- Eligibility
- Yes, Service targeted to:
- 18 years and older
- who have experienced abuse receiving care or support services from publicly funded service providers
- Application Process
- Service Access: Telephone Information Line, To access service:
- call to report abuse or concerns about the safety and security of a vulnerable adult
- abuse may be reported in writing by completing an Abuse Report form found on website and sending it by mail, e-mail, or fax
- if the client is or was detained under the Mental Health Act or if the client is or was subject to a Community Treatment Order at the time the alleged abuse occurred, report to the Mental Health Patient Advocate
- decision summaries may be found on website
Referral Process: No
Waiting Period: No,
- Toll Free
- 1-888-357-9339 (in Alberta)
- Telephone
- 780-422-1155 (Out of Province or Country)
- Telephone
- 780-422-1812 (Mental Health Patient Advocate)
- Fax
- 780-415-8611
- Web Site
- https://www.alberta.ca/protection-for-persons-in-care.aspx
- health.ppc@gov.ab.ca
- Languages
- English; French - Website available in English and French. Some links may lead to pages offered in English only.
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: No - Accessibility
- Wheelchair access: N/A -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- October 23, 2023
- Hours of Operation
- Mon08:15 AM to 04:30 PMTue08:15 AM to 04:30 PMWed08:15 AM to 04:30 PMThu08:15 AM to 04:30 PMFri08:15 AM to 04:30 PM
Closed statutory holidays.