Kids Help Phone

Kids Help Phone, Live Chat, Text and App

Provides free, 24/7 professional counselling by phone and chat and confidential support through texting to kids, youth, young adults including postsecondary students.

Service offers:

  • phone, text, and online counselling services¬†
  • anonymous and confidential service
  • professional counsellors available 24/7
  • online information and resources for youth ¬†
  • counselling available in Arabic
Key Provider: counsellors
Yes, Service targeted to: 
  • youth 
  • young adults
  • postsecondary students
Application Process
Service Access: See below, To access service:
  • call 1-800-668-6868 or text 686-868
  • visit website for online chat available from 5:00 PM to 10:00 PM MDT
  • call 1-800-686868 ext. 3 for counselling in Arabic
Referral Process: No

Waiting Period: No,
Toll Free
1-866-297-4101 ( Alberta Office Line )
Toll Free
1-800-668-6868 ( Youth Counselling Line )
Web Site
Arabic; French
Fee: No
Fee Reduction: No
Membership Fee: No
Wheelchair access: Yes - Other disabled access: N/A -
Legal Status
Registered Charity / Foundation
Last Updated On
June 15, 2021