Kids Help Phone, Live Chat, Text and App

Kids Help Phone

Search Agency Service

Provides free, 24/7 professional counselling by phone and chat and confidential support through texting to kids, youth, young adults including postsecondary students.

Service offers:

  • phone, text, and online counselling services
  • anonymous and confidential service
  • professional counsellors available 24/7
  • online mental health information and resources for youth
  • online tool to connect youth with mental health support programs in their area

Key Provider: counsellors
Yes, Service targeted to: 
  • youth 
  • young adults
  • postsecondary students
Application Process
Service Access: See below, To access service:
  • call 1-800-668-6868 or text CONNECT to 686-868
  • visit website for online chat available from 5:00 PM to 10:00 PM MDT
  • visit website for mental health tips and online resources
  • use Resources Around Me tool to find local support programs
  • Indigenous youth can call 1-800-668-6868 ext. 3 to connect with an Indigenous counsellor
  • call 1-800-668-6868 ext. 4 for counselling in Arabic, Mandarin, Ukrainian, Russian, Pashto, Dari or additional languages

Referral Process: No

Waiting Period: No,
Toll Free
Text CONNECT to 686-868
Web Site
Arabic; Dari; English; French; Mandarin; Pashto (Pushto); Russian; Ukrainian
Fee: No

Fee Reduction: No

Membership Fee: No

Wheelchair access: N/A -
Other disabled access: N/A -
Agency Information
View Agency Profile
Last Verified On
June 27, 2023
Hours of Operation

Text and Telephone 24/7.

Live Chat is offered 5:00 PM to 10:00 PM.

Hours converted from Eastern Standard Time to Mountain Standard Time.