Ministry of Community and Social Services

Government of Alberta - Emergency Income Support

COVID-19 UPDATE: Alberta Supports Centres are temporarily suspending in-person services. Access supports and services online at or call the Alberta Supports Contact Centre at 1-877-644-9992 and 780-644-9992 in Edmonton. Provides financial assistance in emergency situations.

Service provides:

  • 24 hour emergency financial assistance to eligible individuals or families who do not have the resources to meet their emergent needs

Benefits are provided in unexpected emergency situations that:

  • are beyond the client's control
  • present a severe health or safety risk
  • and cannot wait until the next payment date

Benefits are limited to:

  • basic needs (food, clothing, household items, basic transportation)
  • emergency medical needs (such as prescription medication)
  • basic emergency dental
  • temporary shelter
Yes, Service targeted to:
  • individuals and families who do not have the resources to meet their emergent needs
Contact for additional eligibility criteria.
Application Process
Service Access: See below, To access service:
  • call the Income Support Contact Centre
  • or contact your Income Support Worker
Referral Process: No

Waiting Period: No,
Toll Free
1-866-644-5135 (Income Support Contact Centre) (outside Edmonton)
780-644-5135 (Income Support Contact Centre) (within Edmonton)
Fee: No
Fee Reduction: No
Membership Fee: No
Wheelchair access: N/A - Other disabled access: N/A -
Legal Status
Provincial Government
Last Updated On
March 23, 2020