Emergency Financial Assistance

Government of Alberta - Ministry of Seniors, Community, and Social Services


Description
Provides financial assistance to eligible Albertans who do not have resources to meet their basic needs.

Service provides:

  • financial assistance for emergency situations

Benefits are provided in emergency situations that:

  • are beyond the client's control
  • present a severe health or safety risk
  • and cannot wait until the next payment date

Benefits related to the following may be provided either through the 24-Hour Income Support Contact Centre or a local Alberta Supports office:

  • food
  • accommodation (such as a hotel)
  • replacement clothing
  • prescription medication
  • basic emergency dental
  • and transportation to safety

Benefits related to the following may be provided through a local Alberta Supports office only:

  • damage deposit
  • eviction
  • childcare
  • essential appliances and home repairs
  • utility arrears if utilities are about to be disconnected
  • and other goods / services as authorized by an Alberta Supports site manager
Eligibility
Yes, Service targeted to Albertans who have an emergency situation that meets the following conditions:
  • occurred due to unforeseeable circumstances beyond their control
  • presents a severe health or safety risk
  • cannot wait until the next benefit period, other resources cannot be accessed, and alternate arrangements cannot be made
Clients should contact their Income Support worker to find out whether they are eligible for these benefits.
Application Process
Service Access: See below, To access service:
  • call the Income Support Contact Centre
  • visit website to apply online
  • drop in at your nearest Alberta Supports office
  • or contact your Income Support Worker (if you are currently receiving Income Support benefits)

Referral Process: No


Waiting Period: Yes,

Application processing time varies by office.


Telephone
780-415-4900
Telephone
780-644-9992 (Alberta Supports Contact Centre)
Telephone
780-644-5135 (24 hour Income Support Contact Centre)
Fax
780-427-4778
TTY
780-427-9999
Web Site
http://www.communitysocialservices.alberta.ca
Email
ABWorksIS@gov.ab.ca
Languages
English
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: Yes -
Other disabled access: Yes - Includes:
  • automatic doors
  • accessible parking
  • elevators
  • accessible washrooms
Topic(s)
Last Verified On
March 30, 2023
Address
10242 105 Street NW
Edmonton, AB, T5J 3L5
Open in Google Maps
Hours of Operation
Mon
08:15 AM to 04:30 PM
Tue
08:15 AM to 04:30 PM
Wed
08:15 AM to 04:30 PM
Thu
08:15 AM to 04:30 PM
Fri
08:15 AM to 04:30 PM

Closed 12:00 PM to 1:00 PM. Closed statutory holidays.