Ministry of Children's Services

Government of Alberta - Child Intervention Services

Offers to work with children, youth, and families to ensure the safety and well-being of children and youth.

Service offers:

  • to work¬†with children, youth, and families to ensure the safety and well-being of children and youth


  • referrals to other services and supports for families when intervention services are not needed
  • intervention services, which are offered only when the legal definition of abuse or neglect is met and a parent needs some help creating safety for their children or youth

Intervention services include:

  • working directly with families, extended family, cultural connections, communities, and others to address concerns
  • doing everything possible to make sure that children and youth are safe; this may require legal methods that protect children or youth by placing them in temporary or permanent care
  • after-hour teams respond when help is needed for children or youth who may be neglected, abused, or sexually exploited
  • support and financial assistance agreements, for young adults 18 to 24 years who have previously received intervention services, to help them create a lifelong network of relationships to support them into adulthood and beyond
Yes, Service targeted to:
  • children and youth 17 years and younger
  • support and Financial Assistance Agreements are offered for young adults 18 to 22 years who were previously involved with Child Intervention Services
Application Process
Service Access: See below, To access service:
  • call the 24 Hour Child Abuse Hotline
  • contact a local Children’s Services office
  • contact a Delegated First Nation Agency (DFNA) office
  • visit website to find a local office or DFNA office
Referral Process: No

Waiting Period: No,
Toll Free
1-800-387-5437 (24 Hour Child Abuse Hotline)
780-467-5195 (Office)
780-422-2001 (24 Hour Crisis Unit)
Toll Free
310-0000 then 780-467-5195
Web Site
Fee: No
Fee Reduction: No
Membership Fee: No
Wheelchair access: Yes - Other disabled access: No -
Legal Status
Provincial Government
Last Updated On
August 26, 2020
121 Crimson Drive
Sherwood Park, AB, T8H 2T5
Open in Google Maps
Hours of Operation
08:15 AM - 04:30 PM
08:15 AM - 04:30 PM
08:15 AM - 04:30 PM
08:15 AM - 04:30 PM
08:15 AM - 04:30 PM