Home Care

Alberta Health Services - Central Zone


Description
Supports people with medical needs so they can live in their own homes, lodges or group homes.

Helps people of all ages who live at home and need medical support, which may include:

  • care after surgery
  • short-term and long-term care
  • palliative and end-of-life care
  • respite services
  • equipment for short-term loans

An AHS case manager and Registered Nurse meet with clients and help decide which services they need. This service also assesses applications for long-term care, supportive living, and facility respite care.

The Continuing Care Access Line toll free number (1-855-371-4122) is available for new patients and their family to call if they have questions or inquiries about accessing Home Care services in their community (during and after regular business hours).


Key Provider: dietitians, licensed practical nurses (LPNs), occupational therapists (OTs), health care aides (HCAs), physiotherapists (PTs), registered nurses (RNs), respiratory therapists (RTs), social workers
Eligibility
Yes, Anyone living in Alberta with a valid provincial health care card (or registration in progress) can receive Home Care services as long as their health care needs can be safely met in the home or in a Home Care clinic. Assessments for a Designated Living Option (DLO) have been developed provincially for Type B (Supportive Living) and Type A (Long Term Care) Continuing Care Homes and serve as general guidelines for placement. Each client is individually assessed.
Application Process
Service Access: Telephone Information Line, To access Home Care Services, contact the Continuing Care Access Line by telephone 1-855-371-4122
Referral Process: No


Waiting Period: No,
Telephone
1-855-371-4122 (Continuing Care Access Line)
Telephone
403-746-2201
Languages
Interpreter/Translation services
Fees
Fee: No


Fee Reduction: N/A
Membership Fee: No


Accessibility
Wheelchair access: Yes -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
February 18, 2025
Address
5120 51 Avenue
Eckville, AB, T0M 0X0
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Hours of Operation
Mon
08:30 AM to 04:30 PM
Tue
08:30 AM to 04:30 PM
Wed
08:30 AM to 04:30 PM
Thu
08:30 AM to 04:30 PM
Fri
08:30 AM to 04:30 PM

Closed 12:00 PM to1:00 PM for Lunch. Weekends by appointment only. Please contact the service for up-to-date hours of operation.