Animal Care and Control Centre

City of Edmonton

Search Agency Service

Description
Offers licensing, stray animal care, and enforcement services.

Service offers:

  • enforcement of the Animal Licensing and Control bylaw which includes dog and cat licensing and lost and found pets
  • housing for Edmonton's stray and lost pets until their rightful owners can be found or they are transferred to an adoption agency
  • animal protection in accordance with the Provincial Animal Enforcement Act
  • Edmonton Lost and Found Pets Search online database
  • Parks for Paws brochure - provides a list of off-leash areas in Edmonton

Animal Protection issues include:

  • neglect
  • abandonment
  • bylaw issues
  • emergencies such as intentional harm and abuse

Animal Control Officers can help owners ensure their pets are a positive addition to the community by providing:

  • education programs
  • mediating neighbour disputes
  • providing advice
  • enforcement

Officers are also responsible for:

  • patrolling neighbourhoods for stray animals
  • returning lost pets to their owners
  • assisting the Edmonton Police Service with aggressive or injured animals, Provincial Brand Inspectors with loose livestock, and provincial Conservation Officers with wildlife inside city limits

Key Provider: animal care and control officers
Eligibility
No
Application Process
Service Access: See below, To access service:
  • book appointment online to drop off or pick up an animal
  • call to report lost, found, stray, sick, distressed, or dead animals, including stray animals behaving aggressively, or animal protection issues
  • contact or visit website for lost pet information
  • visit website for a pet licence information
  • or visit website for more information

Referral Process: No


Waiting Period: No,
Telephone
3-1-1 (7:00 AM to 7:00 PM within city limits)
Telephone
9-1-1 (emergencies and intentional animal harm and abuse)
Telephone
780-442-5311 (7 :00 AM to 7:00 PM outside city limits)
Fax
780-496-8824
TTY
711 (7:00 AM to 7:00 PM)
Web Site
www.edmonton.ca
Email
311@edmonton.ca
Languages
English
Fees
Fee: Yes,

Fees for licensing pets. Shelter fees and fines apply if your pet is found at the centre.




Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: Yes -
Other disabled access: No -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
October 3, 2023
Address
13550 163 Street NW
Edmonton, AB, T5V 0B2
Open in Google Maps
Hours of Operation
Mon
08:30 AM to 06:00 PM
Tue
08:30 AM to 06:00 PM
Wed
08:30 AM to 06:00 PM
Thu
08:30 AM to 06:00 PM
Fri
08:30 AM to 06:00 PM
Sat
09:30 AM to 05:00 PM
Sun
11:00 AM to 05:00 PM

Closed statutory holidays. To reclaim a lost pet without an appointment, arrive no later than 5:30 PM (4:30 PM on weekends) to allow enough time to process pet''s release before closing.