Citizen and New Arrival Information Centre

City of Edmonton

Search Agency Service

Description
Provides referrals and information about Edmonton to citizens and new arrivals to Edmonton.

Service provides:

  • referrals and information about Edmonton to citizens and new arrivals to Edmonton to help them get settled as effectively as possible

Includes information on:

  • city services
  • community services
  • education
  • grant programs
  • neighbourhoods
  • accommodation and housing
  • health and social services including support and special needs programs
  • attractions and festivals
  • festivals and events
  • parks programs
  • recycling
  • recreation and leisure services
  • immigration and settlement services
  • seniors services
  • transportation
  • space for non-profit organizations
Eligibility
No
Application Process
Service Access: See below, To access service:
  • visit website for more information

Referral Process: No


Waiting Period: No,
Telephone
3-1-1 (7:00 AM to 7:00 PM within city limits)
Telephone
780-442-5311 (7 :00 AM to 7:00 PM outside city limits)
TTY
711 (7:00 AM to 7:00 PM)
Web Site
http://www.edmonton.ca
Email
311@edmonton.ca
Languages
English - Offers assistance in over 150 languages.
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: Yes -
Other disabled access: Yes - Elevators have braille. 
Agency Information
View Agency Profile
Last Verified On
October 3, 2023
Address
1 Sir Winston Churchill Square NW
Edmonton, AB, T5J 2R7
Open in Google Maps
Hours of Operation
Mon
08:00 AM to 04:30 PM
Tue
08:00 AM to 04:30 PM
Wed
08:00 AM to 04:30 PM
Thu
08:00 AM to 04:30 PM
Fri
08:00 AM to 04:30 PM