Dedicated Accessible Transit Service

Edmonton Transit Service


Description
Offers door-to-door transportation for persons with disabilities.

Service provides:

  • door-to-door specialized transit for registered, pre-booked passengers who have a severe physical or cognitive disability

Inquiries or complaints accepted by 311.

Eligibility
Yes, Service targeted to:
  • 16 years and older
  • with a severe physical or cognitive disability
  • who are unable to take conventional public transit for all or some trips
Application Process
Service Access: See below, To access service:
  • a recommendation from a health care or social services practitioner is required
  • registration required before booking trips can begin
  • make bookings by 12:00 PM the day before travel, and up to 3 days in advance

Referral Process: No


Waiting Period: Yes,

New applications take approximately 2 weeks to process.


Telephone
780-496-4567
Fax
780-496-1008
Web Site
https://www.edmonton.ca/edmonton-transit-system-ets
Email
dats@edmonton.ca
Languages
English
Fees
Fee: Yes,

Regular fares apply. Designated mandatory attendants travel free if accompanying a fare-paying registrant.




Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
January 17, 2025
Location
Edmonton
Hours of Operation
Mon
06:00 AM to 11:00 PM
Tue
06:00 AM to 11:00 PM
Wed
06:00 AM to 11:00 PM
Thu
06:00 AM to 11:00 PM
Fri
06:00 AM to 12:00 AM
Sat
06:30 AM to 12:00 AM
Sun
06:30 AM to 11:00 PM