Community Care Access

Alberta Health Services - Calgary Zone


Description
Central Intake for referral to Calgary Zone Home Care, CCH Type B (formally Supportive Living) and CCH Type A (formally Long Term Care).

This service provides a single point for service access and delivery approach that provides Albertans with reasonable, timely and appropriate access to publicly-funded continuing care health services. It is based on availability and determination of unmet need.


Key Provider: health care aides, licensed practical nurses (LPNs), occupational therapists (OTs), physical therapists (PTs), registered nurses(RNs), social workers
Eligibility
Yes, Anyone living in Alberta with a valid provincial health care card (or registration in progress) can receive Home Care services as long as their health care needs can be safely met in the home. Consistent access criteria have been developed provincially for Continuing Care Homes (formally Supportive Living and Long Term Care) and serve as general guidelines. Each client will be individually assessed.
Application Process
Service Access: See below, Healthcare providers should consult the Alberta Referral Directory for service referral information. Anyone can make a referral to Continuing Care provided the client is in agreement.
Referral Process: No


Waiting Period: Yes,

An estimated wait time will be provided at the time of appointment booking.


Toll Free
1-888-943-1920 (General enquiries)
Telephone
403-943-1920 (General enquiries)
Fax
403-943-1602
Languages
Interpreter/Translation services
Fees
Fee: Yes,

There are no fees for Professional or Personal Care Services in Home Care. Accommodation Rates are standardized in Continuing Care Homes (formally Supportive Living and Long Term Care) that are funded by Alberta Health Services.




Fee Reduction: N/A
Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
May 21, 2024
Location
Calgary
Hours of Operation
Mon
08:00 AM to 06:00 PM
Tue
08:00 AM to 06:00 PM
Wed
08:00 AM to 06:00 PM
Thu
08:00 AM to 06:00 PM
Fri
08:00 AM to 06:00 PM
Sat
08:00 AM to 04:15 PM
Sun
08:00 AM to 04:15 PM

Open on statutory holidays from 8:00 AM to 4:15 PM