Alberta Health Services

Edmonton Zone - Continuing Care Access


Description
Offers telephone information, screening and referrals for individuals who require access to Continuing Care services including Home Care, Supportive Living, Palliative, Day Program and Facility Living programs.

Provides a central telephone number and assistance for people who require access to Continuing Care services in the Edmonton area, including:

  • Home living
  • Day Programs / CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
  • Community Aids for Independent Living (CAIL)
  • Supportive living
  • Facility Living (Long-Term Care)
  • Edmonton Zone Palliative Care Program
Key Provider: registered nurses (RNs)
Eligibility
Yes, Anyone living in Alberta with a valid provincial health-care card (or registration in progress) can receive Continuing Care services. Home Care can be provided as long as their healthcare needs can be safely met in the home. Consistent access criteria has been developed provincially for Supportive Living and Long-Term Care and serve as general guidelines. Each client will be individually assessed.
Application Process
Service Access: Telephone Information Line, Anyone can call. Consent, Alberta Health Care number and current demographic information is required.Referral Process: N/A

Waiting Period: Yes,

An estimated wait time will be provided at the time of appointment booking.

Intakes have a wait-time of up to two business days.

Telephone
780-496-1300 (Intake)
Fax
780-496-8438
Languages
Interpreter/Translation services
Fees
Fee: No
Fee Reduction: No
Membership Fee: N/A
Accessibility
Wheelchair access: N/A - Other disabled access: N/A -
Last Updated On
October 19, 2020
Hours of Operation
Mon
07:30 AM - 04:00 PM
Tue
07:30 AM - 04:00 PM
Wed
07:30 AM - 04:00 PM
Thu
07:30 AM - 04:00 PM
Fri
07:30 AM - 04:00 PM