Continuing Care Access

Alberta Health Services - Edmonton Zone

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Description
Offers telephone information, screening and referrals for individuals who require access to Continuing Care services including Home & Community Care, Continuing Care Home Type A and Type B, Palliative Care, Adult Day Programs / CHOICE, and Children's Home Care.

Provides a central telephone number and assistance for people who require access to Continuing Care services in the Edmonton area, including:

  • Home & Community Care
  • Children's Home Care
  • Day Programs / CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
  • Alberta Aids to Daily Living (equipment surg supplies)
  • Access to Continuing Care Home Type B and Type B Secure (formerly DSL and DSL4D)
  • Access to Continuing Care Home Type A (formerly LTC)
  • Edmonton Zone Palliative Care Program

Key Provider: administrative supports, registered nurses (RNs)
Eligibility
Yes, Anyone living in Alberta with a valid provincial health-care card (or registration in progress) can be assessed for Continuing Care services. Each client will be individually assessed.
Application Process
Service Access: Telephone Information Line, Healthcare providers should consult the Alberta Referral Directory for service referral information. Consent, Alberta Health Care number and current demographic information is required. Call-backs are made between the hours of 07:00AM and 10:30PM - Please ensure unavailable times are specified during initial call.
Referral Process: N/A


Waiting Period: Yes,

Preliminary information is initially received by administrative support staff. Return call are based on priority and call volumes.


Telephone
780-496-1300 (Intake)
Fax
780-496-8438
Languages
Interpreter/Translation services
Fees
Fee: No


Fee Reduction: No


Membership Fee: N/A
Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
June 24, 2024
Location
Edmonton
Hours of Operation
Mon
07:00 AM to 04:00 PM
Tue
07:00 AM to 04:00 PM
Wed
07:00 AM to 04:00 PM
Thu
07:00 AM to 04:00 PM
Fri
07:00 AM to 04:00 PM

Regular business hours are Monday - Friday 7:00 AM - 4:00 PM

After hours support is available from 4:00 PM - 11:45 PM Monday to Friday, and Saturday and Sunday 7:00 AM - 11:45 PM for those individuals already on a Continuing Care Program.

 

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