- Description
- Offers telephone information, screening and referrals for individuals who require access to Continuing Care services including Home & Community Care, Continuing Care Home Type A and Type B, Palliative Care, Adult Day Programs / CHOICE, and Children's Home Care.
Provides a central telephone number and assistance for people who require access to Continuing Care services in the Edmonton area, including:
- Home & Community Care
- Children's Home Care
- Day Programs / CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
- Alberta Aids to Daily Living (equipment surg supplies)
- Access to Continuing Care Home Type B and Type B Secure (formerly DSL and DSL4D)
- Access to Continuing Care Home Type A (formerly LTC)
- Edmonton Zone Palliative Care Program
Key Provider: administrative supports, registered nurses (RNs) - Eligibility
- Yes, Anyone living in Alberta with a valid provincial health-care card (or registration in progress) can be assessed for Continuing Care services. Each client will be individually assessed.
- Application Process
- Service Access: Telephone Information Line, Healthcare providers should consult the Alberta Referral Directory for service referral information.
Consent, Alberta Health Care number and current demographic information is required.
Call-backs are made between the hours of 07:00AM and 10:30PM - Please ensure unavailable times are specified during initial call.
Referral Process: N/A
Waiting Period: Yes,Preliminary information is initially received by administrative support staff. Return call are based on priority and call volumes.
- Telephone
- 780-496-1300 (Intake)
- Fax
- 780-496-8438
- Languages
- Interpreter/Translation services
- Fees
- Fee: No
Fee Reduction: No
Membership Fee: N/A - Accessibility
- Wheelchair access: Yes -
Other disabled access: N/A - - Topic(s)
- Agency Information
- View Agency Profile
- Last Verified On
- June 24, 2024
- Location
- Edmonton
- Hours of Operation
- Mon07:00 AM to 04:00 PMTue07:00 AM to 04:00 PMWed07:00 AM to 04:00 PMThu07:00 AM to 04:00 PMFri07:00 AM to 04:00 PM
Regular business hours are Monday - Friday 7:00 AM - 4:00 PM
After hours support is available from 4:00 PM - 11:45 PM Monday to Friday, and Saturday and Sunday 7:00 AM - 11:45 PM for those individuals already on a Continuing Care Program.