Alberta Health Services

Edmonton Zone - Continuing Care Access

Search Agency Service

Description
Offers telephone information, screening and referrals for individuals who require access to Continuing Care services including Home Care, Supportive Living, Palliative, Day Program and Facility Living programs.

Provides a central telephone number and assistance for people who require access to Continuing Care services in the Edmonton area, including:

  • Home living
  • Day Programs / CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
  • Alberta Aids to Daily Living (equipment surg supplies)
  • Access to Supportive living
  • Access to Facility Living (Long-Term Care)
  • Edmonton Zone Palliative Care Program
Key Provider: clerical staff, registered nurses (RNs)
Eligibility
Yes, Anyone living in Alberta with a valid provincial health-care card (or registration in progress) can be assessed for Continuing Care services. Each client will be individually assessed.
Application Process
Service Access: Telephone Information Line, Consent, Alberta Health Care number and current demographic information is required.Referral Process: N/A

Waiting Period: Yes,

Calls are returned based on priority. High priority calls will be returned within 72 hours, however, all other calls may take longer to receive a call-back.

Telephone
780-496-1300 (Intake)
Fax
780-496-8438
Languages
Interpreter/Translation services
Fees
Fee: No
Fee Reduction: No
Membership Fee: N/A
Accessibility
Wheelchair access: N/A - Other disabled access: N/A -
Topic(s)
Last Updated On
October 19, 2020
Hours of Operation
Mon
07:30 AM - 04:00 PM
Tue
07:30 AM - 04:00 PM
Wed
07:30 AM - 04:00 PM
Thu
07:30 AM - 04:00 PM
Fri
07:30 AM - 04:00 PM