Alberta Health Services

Provincial Health Services - Poison & Drug Information Service

Poison & Drug Information Service (PADIS) offers free and confidential telephone advice 24/7 to the public and health care professionals on poisons, chemicals, medicines, and herbal supplements.

Services may include:

  • emergency advice about poisonings
  • drug information for healthcare providers
  • medication advice for the general public
  • poison education and prevention

For more information visit the Poison & Drug Information Service

Poison Centre

What to do when you call:

  • Have the poison container with you when you call
  • Be prepared to answer important questions
  • Listen carefully to instructions
  • Ask the Information Specialist to repeat anything you don't understand
  • Follow the Information Specialist's advice

What to expect when you call:

Information Specialists will want to know:

  • name
  • gender
  • weight
  • what was swallowed
  • how much was swallowed
  • information from the container label
  • if you've had anything to eat or drink since swallowing the poison
Key Provider: pharmacists, registered nurses (RNs), toxicologists
Application Process
Service Access: Telephone Information LineReferral Process: No

Waiting Period: No,
Toll Free
Web Site
Interpreter/Translation services
Fee: No
Fee Reduction: N/AMembership Fee: N/A
Wheelchair access: Yes - Other disabled access: N/A -
Last Updated On
August 31, 2021