National Hotline, Live Chat, Text and Email

Boys Town


Description
Provides short-term counselling through a 24-hour crisis line, email, text and live chat for children and families.

Service offers:

  • a North American hotline staffed by crisis counsellors
  • support through live chat, text, and email
  • help with many individual issues and challenges
  • referrals to local services throughout Canada, Guam, Puerto Rico, the United States, and the Virgin Islands
  • Language interpreters available for more than 140 languages
Eligibility
No
Application Process
Service Access: See below, To access service:
  • call 1-800-448-3000
  • text VOICE to 20121
  • visit website for live chat or email

Referral Process: No


Waiting Period: No,
Toll Free
1-800-448-3000 (hotline)
Telephone
1-800-842-1488 (administration)
Text
20121 (text VOICE)
Fax
402-498-1875
TTY
1-800-448-1833
Web Site
http://www.boystown.org
Email
hotlinedb@boystown.org
Languages
English - Language Line interpreters available for more than 140 languages. Contact for details.
Fees
Fee: No


Fee Reduction: No


Membership Fee: No


Accessibility
Wheelchair access: N/A -
Other disabled access: N/A -
Topic(s)
Agency Information
View Agency Profile
Last Verified On
November 17, 2022
Hours of Operation
24/7 -

Text:                 11:00 AM to 11:00 PM 

Chat Services:  6:00 PM to 12:00 AM, Monday through Friday