Boys Town

National Hotline, Live Chat, Text and Email


Description
Provides short-term counselling through a 24-hour crisis line, email, text and live chat for children and families.

Service offers:

  • a North American hotline staffed by crisis counsellors 
  • support through live chat, text, and email
  • help with many individual issues and challenges
  • referrals to local services throughout Canada, Guam, Puerto Rico, the United States, and the Virgin Islands 
  • Language interpreters available for more than 140 languages
Eligibility
No
Application Process
Service Access: See below, To access service:
  • call 1-800-448-3000
  • text VOICE to 20121
  • visit website for live chat or email
Referral Process: No

Waiting Period: No,
Toll Free
1-800-448-3000 (hotline)
Toll Free
1-800-842-1488 (administration)
Text
20121 (text VOICE)
Fax
402-498-1875
TTY
1-800-448-1833
Web Site
http://www.boystown.org
Email
hotlinedb@boystown.org
Languages
Language Line interpreters available for more than 140 languages. Contact for details.
Fees
Fee: No
Fee Reduction: No
Membership Fee: No
Accessibility
Wheelchair access: Yes - Other disabled access: N/A -
Legal Status
Registered Charity / Foundation
Topic(s)
Last Updated On
October 29, 2019