Child Abuse Hotline

Government of Alberta - Ministry of Children and Family Services

Provides a 24 hour hotline to report child neglect or abuse.

Service provides:

  • a 24 hour hotline where suspected cases of child neglect or abuse can be reported

Reporter identity remains confidential.

Children's Services responds to all reported cases of suspected child abuse and neglect. Staff and agency partners provide child intervention services to children, youth, and families.

Any suspicion of child abuse or neglect must be reported to:

  • the nearest Children's Services Office
  • a local Delegated First Nation Agency (DFNA)
  • or the Child Abuse Hotline

If physical or sexual assaults are suspected, reports may be made to the police.

Application Process
Service Access: Telephone Information Line, To access service:
  • call the Child Abuse Hotline
Callers are asked to provide:
  • their name
  • their telephone number
  • the child’s name, age, and location
  • their relationship to the child
  • any immediate concerns about the child's safety
  • and any information on the situation and family involved
Reporter identity remains confidential.
Referral Process: No

Waiting Period: No,
Toll Free
1-800-387-5437 (24 Hour Child Abuse Hotline)
403-297-2995 (Social Services Emergency)
Web Site
Fee: No

Fee Reduction: No

Membership Fee: No

Wheelchair access: N/A -
Other disabled access: N/A -
Last Verified On
November 29, 2023
Hours of Operation