Mental Health Help Line

Alberta Health Services - Provincial Health Services

The Alberta Health Services Mental Health Help Line is a 24 hour, 7 day a week, 365 days a year, confidential service that provides support, information and referrals to Albertans experiencing mental health concerns.

The line is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists.
The service provides:

  • crisis support
  • mental health or addiction screening and assessment over the phone
  • general information about a mental health or addiction topic
  • information about local service options for addiction or mental health and how to access them
  • strategies people can use at home to support their emotional well-being

Key Provider: nurses (RNs), occupational therapists, psychiatric nurses, psychologists, social workers
Application Process
Service Access: Telephone Information Line, Call (toll free within Alberta) for mental health advice. You can also dial 811 and follow the prompts to speak to the Addiction and Mental Health team.
Referral Process: No

Waiting Period: No,
1-877-303-2642 (Toll free)
Interpreters / Translators
Fee: No

Fee Reduction: No

Membership Fee: N/A
Wheelchair access: N/A -
Other disabled access: N/A -
Agency Information
View Agency Profile
Last Verified On
October 11, 2023
Hours of Operation