Mental Health Help Line

Alberta Health Services - Provincial Health Services

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Description

The Alberta Health Services Mental Health Help Line is a 24 hour, 7 day a week, 365 days a year, confidential service that provides support, information and referrals to Albertans experiencing mental health concerns.

The line is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists.

The service provides:

crisis support
mental health or addiction screening and assessment over the phone
general information about a mental health or addiction topic
information about local service options for addiction or mental health and how to access them
strategies people can use at home to support their emotional well-being

Key Provider: occupational therapists, psychiatric nurses, psychologists, registered nurses (RNs), social workers

Eligibility

Application Process

Service Access: Telephone Information Line, Call (toll free within Alberta) for mental health advice. You can also dial 811 and follow the prompts to speak to the Addiction and Mental Health team.
Referral Process: No

Waiting Period: No,

Telephone

1-877-303-2642 (Toll free)

Languages

Interpreters / Translators

Fees

Fee: No

Fee Reduction: No

Membership Fee: N/A

Accessibility

Wheelchair access: N/A -
Other disabled access: N/A -

Topic(s)

Agency Information