Family Room, The

Alberta Health Services - Edmonton Zone

Search Agency Service

Description
Provides computer access (with Internet), community resources, support, and information for children being treated at the Stollery Children's Hospital and their families.

The Family Room is dedicated to helping families find the information and resources they need to understand their child's medical conditions and be a part of the care team. Offers a quiet environment with a place to relax, take care of personal business and learn more about childhood diseases and conditions and community resources.

Resources and services offered at the Family Room include:

  • books, newspapers and magazines
  • pamphlets and websites about diseases and conditions
  • community support services and local events information
  • a phone for making local calls
  • computers with Internet access. (Healthspot Wireless Internet access hospital wide
  • a fish tank
  • staff to assist with photocoping, scanning and faxing documents
  • a comfortable sitting area with couches and chairs in which to relax and re-charge
  • a dining table with seating for 6+ people

The mission of the Family Room is to support families before, during and after their hospital experience by building capacity in families, health professionals and hospital staff for informed, collaborative decision-making and inclusive care of pediatric patients and their families.

Eligibility
Yes, For patients and their families at the Stollery Children's Hospital.
Application Process
Service Access: Walk-in / Drop In Service, Due to restrictions during COVID 19, a limit of two visitors at a time will be granted access to The Family Room. Reduced hours of opperation in efffect at this time.
Referral Process: No


Waiting Period: N/A,
Telephone
780-407-7255
Fax
780-407-6472
Email
stollery.pfcc@ahs.ca
Languages
Interpreter/Translation services
Fees
Fee: No


Fee Reduction: N/A
Membership Fee: N/A
Accessibility
Wheelchair access: Yes -
Other disabled access: Yes - Parking stalls, ramps, elevators and washrooms.
Agency Information
View Agency Profile
Last Verified On
April 4, 2023
Address
8440 112 Street
Edmonton, AB, T6G 2B7

This facility provides a range of healthcare services for children including a 24/7 emergency department.


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Hours of Operation
Mon
09:00 AM to 04:30 PM
Tue
09:00 AM to 04:30 PM
Wed
09:00 AM to 04:30 PM
Thu
09:00 AM to 04:30 PM
Fri
09:00 AM to 04:30 PM
Sat
10:00 AM to 05:00 PM
Sun
10:00 AM to 05:00 PM

On Statutory holidays, open from 12:00 PM - 5:00 PM

Closed Christmas Day, Boxing Day and New Years Day