Calgary Seniors' Resource Society

Provides urgent, short-term social work intervention for older adults living in the community requiring immediate basic needs support, facing barriers in accessing formal supports and services, hesitating to reach out for help, or being identified by community members as living at risk.

Service offers:

  • conducting holistic needs assessments

  • assisting in accessing basic needs such as clothing, food, and medication

  • stabilizing housing or facilitating access to alternate independent senior community housing (not a housing provider and no emergency housing)

  • connecting individuals to long-term community support to enhance well-being and prevent crises

  • accepting referrals for isolated older adults hesitant to seek support

  • conducting in-person visits to offer assistance and services

  • support with resource and system navigation for families of reluctant older adults

Affiliation: Distress Centre Calgary, Family and Community Support Services (FCSS), United Way
Key Provider: social workers

Targeted to:

  • individuals 60 and older who are:

    • living in the community (not in the hospital, long-term care, or assisted living)

    • identified to be in need or at risk (self, family, or community referrals)

    • not actively accessing social work services (duplication of services)

    • not experiencing an urgent situation that requires First Responders (e.g. medical crisis, active safety risk, active mental health crisis or suicide, lost or wandering older adult)

Application Process
Service Access: See below,

To access service:

  • contact Distress Centre Calgary's 24 hour Crisis Line (403-266-4357) to complete referral process

Referral Process: Yes,

Referral accepted from:

  • self
  • caregivers
  • care providers
  • community agencies 

Waiting Period: No,
403-266-4357 (24 Hour Crisis Line)
Web Site
English; Interpreter/Translation services
Fee: No

Fee Reduction: N/A
Membership Fee: No

Documents Required

Referral accepted from:

  • self
  • caregivers
  • care providers
  • community agencies 
Wheelchair access: Yes -
Other disabled access: N/A -
Agency Information
View Agency Profile
Last Verified On
March 6, 2024
3639 26 Street NE
Calgary, AB, T1Y 5E1
Open in Google Maps
Hours of Operation
08:30 AM to 04:30 PM
08:30 AM to 04:30 PM
08:30 AM to 04:30 PM
08:30 AM to 04:30 PM
08:30 AM to 04:30 PM
10:00 AM to 02:00 PM
10:00 AM to 02:00 PM

Open on Statutory Holidays from 10:00 am to 2:00 pm (excluding Christmas, Boxing Day, and New Year''s Day).